Thank you for contacting K2 Global Limited via our on-line service.
Records are updated every 59 minutes and are accessible for 180 days from the entry of the file on our systems.
To access the current status of your file, and to open a contact us portal directly from your job reference please put in the COMPLETE file reference given to you when the report was created and press "GO", for example if the report was made in Heathrow (LHR) and you flew with Emirates (EK) your report would start LHREK - then 5 digits specific to your report. For example - LHREK12345. If the search returns "no records found" please re-check the number, or follow the Contact Us button. Please note responses can take up to 48hrs in peak periods.
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